Privacy Policy

At Protech Solutions, we take your privacy seriously and are committed to protecting the confidentiality of your information. Here's how we ensure your privacy:

Confidentiality: Any information shared with us during your purchase, including prices and offerings, will be treated with the utmost confidentiality. We do not disclose your details to any third party unless mandated by law.

Payment Methods: We offer a variety of secure payment methods to ensure convenience and security for our customers:

  • Cash Payment (Pick up only)
  • Internet Banking
  • Bank Deposit
  • Credit Card (Surcharge applies)
  • eTPES (Only for pick up & INSTALLATION)
  • Genoapay (Instore only)
  • LAYBUY/ OXIPAY (Online only)

Pickup Options: Customers are welcome to pick up their purchases from our location in Sydenham, Christchurch. Please notify us in advance via phone, text, or email to arrange pickup.

G.S.T. Tax Invoices: As a registered company, we provide G.S.T. tax invoices for all transactions. Receipts are not routinely sent unless requested.

Shipping: While we strive to ensure prompt delivery of your products, we cannot accept liability for goods damaged or lost during delivery. However, we are here to assist and provide guidance in such situations. We ship your products on the same day upon receiving and confirming your payment. Track and trace options are available for all parcels, enabling you to monitor the status of your delivery.

Installation Services: Enhance your experience with our professional installation services, including car stereo and car camera installations.

Your privacy is paramount to us, and we are dedicated to maintaining the highest standards of confidentiality and security. If you have any concerns or inquiries regarding our privacy policy or services, please feel free to contact us.

Contact Us to learn more about our privacy policy and explore our services today.